When you fall ill you go to your family doctor | Class 12 Geography Notes
By ConceptScroll Team · Published on 17 July 2026 · 4 min read
When you fall ill you go to your family doctor – this guide gives you a concise, exam-ready overview of When you fall ill you go to your family doctor from Class 12 Geography, written by ConceptScroll editors and reviewed against the latest NCERT textbook.
Outsourcing and The Digital Divide
Outsourcing is the practice of contracting out work to external agencies to improve efficiency and reduce costs. When work is transferred overseas, it is called off-shoring, though both terms are often used together. Outsourced activities include information technology, human resources, customer support, call centers, and sometimes manufacturing and engineering. Countries like India, China, the Philippines, and Eastern Europe have become hubs for outsourcing due to availability of skilled workers at lower wages and good English language skills. Outsourcing creates jobs and may reduce migration by providing local employment. However, it also faces resistance from local job seekers in outsourcing countries. The comparative advantage of cheap skilled labor drives outsourcing. New trends include Knowledge Processing Outsourcing (KPO) involving highly skilled workers and home shoring as an alternative. The digital divide refers to uneven access to information and communication technology (ICT) across and within countries. Developed countries and metropolitan areas have better connectivity and access, while developing countries and rural areas lag behind. This divide affects economic, political, and social opportunities globally.
📊 Diagram: No specific diagram but references to global outsourcing and digital connectivity disparities.
🧪 Activity: Activity: Describe the nature of work against each colour-name (Red, Gold, White, Grey, Blue, Pink collars).
🔗 Connection: Concludes the chapter with exercises and project activities related to BPO and travel documentation.
Frequently asked questions
1. Choose the right answer from the four alternatives given below. (i) Which one of the following is a tertiary activity? (a) Farming (b) Trading (c) Weaving (d) Hunting (ii) Which one of the following activities is NOT a secondary sector activity? (a) Iron Smelting (b) Catching fish (c) Making garments (d) Basket Weaving (iii) Which one of the following sectors provides most of the employment in Delhi, Mumbai, Chennai and Kolkata. (a) Primary (b) Quaternary (c) Secondary (d) Service (iv) Jobs that involve high degrees and level of innovations are known as: (a) Secondary activities (b) Quaternary activities (c) Quinary activities (d) Primary activities (v) Which one of the following activities is related to quaternary sector? (a) Manufacturing computers (b) Paper and Raw pulp production (c) University teaching (d) Printing books (vi) Which one out of the following statements is not true? (a) Outsourcing reduces costs and increases efficiency. (b) At times engineering and manufacturing jobs can also be outsourced. (c) BPOs have better business opportunities as compared to KPOs. (d) There may be dissatisfaction among job seekers in the countries that outsource the job.
(i) (b) Trading is a tertiary activity because it involves services related to buying and selling.
(ii) (b) Catching fish is a primary sector activity, not secondary. Secondary sector involves manufacturing and processing.
(iii) (d) Service sector provides most employment in metropolitan cities like Delhi, Mumbai, Chennai, and Kolkata.
(iv) (b) Quaternary activities involve jobs with high degrees of innovation and knowledge.
(v) (c) University teaching is related to the quaternary sector whi
2. Answer the following questions in about 30 words. (i) Explain retail trading service. (ii) Describe quaternary services. (iii) Name the fast emerging countries of medical tourism in the world. (iv) What is digital divide?
(i) Retail trading service involves the sale of goods directly to consumers for their personal use. It acts as a link between producers and consumers.
(ii) Quaternary services are knowledge-based services such as information technology, research and development, education, and consultancy.
(iii) Fast emerging countries of medical tourism include India, Thailand, Singapore, Malaysia, and Mexico.
(iv) Digital divide refers to the gap between those who have access to modern information and commu
3. Answer the following questions in not more than 150 words. (i) Discuss the significance and growth of the service sector in modern economic development. (ii) Explain in detail the significance of transport and communication services.
(i) The service sector plays a crucial role in modern economic development by providing employment, contributing to GDP, and supporting other sectors. It includes services like banking, education, healthcare, and IT, which facilitate economic activities and improve quality of life. The growth of the service sector is driven by urbanization, technological advancements, and increased consumer demand.
(ii) Transport and communication services are vital for economic integration and development. Eff
Project/Activity (i) Find out the activities of BPO. (ii) Find out from a travel agent the documents you need to travel abroad.
(i) Activities of BPO (Business Process Outsourcing) include customer support, telemarketing, data entry, technical support, payroll processing, and back-office operations.
(ii) Documents needed to travel abroad typically include a valid passport, visa for the destination country, travel tickets, travel insurance, and sometimes vaccination certificates.
Ready to ace this chapter?
Get the full When you fall ill you go to your family doctor chapter — interactive notes, diagrams, worked solutions, polls and a free practice quiz — in the ConceptScroll app.
Study smarter with ConceptScroll
Daily NCERT-aligned reels, AI doubt solving and chapter quizzes — all free.
Start learning freeContinue reading
- computer hardware and the application software are referred as the Database | Class 12 Geography Notes
Clear NCERT-aligned notes on computer hardware and the application software are referred as the Database for Class 12 Geography.
- computer hardware and the application software are referred as the Database | Class 12 Geography Notes
Clear NCERT-aligned notes on computer hardware and the application software are referred as the Database for Class 12 Geography.
- computer hardware and the application software are referred as the Database | Class 12 Geography Notes
Clear NCERT-aligned notes on computer hardware and the application software are referred as the Database for Class 12 Geography.