Social Responsibilities of Business and Business Ethics
Social Responsibilities of Business and Business Ethics — Study Notes
NCERT-aligned · 15 notes · 3 shown free
6.1 INTRODUCTION
Explanation6.1 INTRODUCTION
A business enterprise operates within society and is expected to earn profits by carrying out industrial or commercial activities. However, it must do so in a manner that fulfills the expectations of society. Every individual living in society has certain obligations towards society, including respecting social values and norms of behavior. Similarly, a business enterprise is permitted by society to carry on its activities and earn profits, but it is also obligated not to engage in practices that are undesirable from society's point of view. Examples of socially undesirable practices include manufacturing and selling adulterated goods, making deceptive advertisements, evading taxes, polluting the environment, and exploiting workers. Though such practices may increase profits in the short term, they have adverse effects on society at large. On the other hand, socially desirable practices such as supplying good quality goods, creating healthy working conditions, honestly paying taxes, installing pollution control devices, and sincerely attending to customer complaints improve the image of the enterprise and contribute to its long-term profitability. In fact, it is through socially responsible and ethically upright behavior that business enterprises can achieve durable success. This section sets the stage for understanding the broader concept of social responsibility and business ethics, emphasizing that business must align its profit-making activities with societal expectations.
- Business must earn profits while fulfilling societal expectations.
- Individuals and businesses have obligations to respect social values and norms.
- Socially undesirable practices harm society despite short-term profit gains.
- Socially desirable practices improve business reputation and profitability.
- Durable business success depends on social responsibility and ethical conduct.
- 📌 Business enterprise: An organization engaged in industrial or commercial activities to earn profits.
- 📌 Social values: Accepted norms and standards of behavior in society.
- 📌 Socially desirable practices: Business actions that benefit society and align with its expectations.
6.2 CONCEPT OF SOCIAL RESPONSIBILITY
Concept6.2 CONCEPT OF SOCIAL RESPONSIBILITY
Social responsibility of business refers to the obligation of enterprises to take decisions and perform actions that are desirable in terms of the objectives and values of society. This means that businesses should respect societal aspirations and contribute to their achievement alongside pursuing profit interests. This concept contrasts with the traditional view that business exists solely to maximize profits for its owners, disregarding public good. Social responsibility is broader than legal responsibility; while legal responsibility requires compliance with laws, social responsibility includes voluntary actions beyond legal requirements for the benefit of society. A responsible business must consider the effects of its actions on the lives of others and act accordingly. This implies that businesses should voluntarily assume social obligations even when not mandated by law, reflecting an ethical commitment to society's welfare.
- Social responsibility means business decisions and actions should align with societal values.
- It goes beyond mere profit maximization to include public good.
- Social responsibility is broader than legal responsibility; it includes voluntary actions.
- Responsible businesses consider the impact of their actions on society.
- Ethical commitment is key to assuming social responsibility beyond legal compliance.
- 📌 Social responsibility: Obligation to act in ways desirable in terms of societal objectives and values.
- 📌 Legal responsibility: Compliance with laws and regulations.
- 📌 Voluntary action: Actions taken beyond legal requirements for societal benefit.
6.3 NEED FOR SOCIAL RESPONSIBILITY
Explanation6.3 NEED FOR SOCIAL RESPONSIBILITY
The need for social responsibility arises from ethical considerations about what is morally right or wrong concerning a firm's responsibilities. It questions whether businesses should operate solely for owners' benefit or also serve other societal se
Practice Questions — Social Responsibilities of Business and Business Ethics
Includes NCERT exercise questions with answers
Q1.What do you understand by social responsibility of business? How is it different from legal responsibility?
Answer:
Social responsibility of business refers to the obligation of business enterprises to contribute to the welfare of society and operate in a manner that is ethical and beneficial to the community. It goes beyond legal requirements and involves voluntary actions to improve social and environmental conditions. Legal responsibility, on the other hand, refers to the duties that a business must perform as mandated by law. It includes compliance with laws and regulations such as paying taxes, following labor laws, and adhering to environmental standards. Difference: - Social responsibility is voluntary and ethical, while legal responsibility is mandatory and enforced by law. - Social responsibility focuses on the welfare of society, whereas legal responsibility focuses on compliance with legal norms.
Explanation:
The question asks for the meaning of social responsibility and its distinction from legal responsibility. Social responsibility is about ethical and voluntary contributions to society, while legal responsibility is about obeying laws. The answer explains both concepts and highlights their differences clearly.
Q2.What is environment? What is environmental pollution?
Answer:
Environment refers to the natural surroundings in which living beings, including humans, plants, and animals, exist. It includes air, water, land, flora, fauna, and other natural resources. Environmental pollution is the contamination of the environment by harmful substances or pollutants that adversely affect the health and well-being of living organisms and the natural ecosystem. It includes air pollution, water pollution, and land pollution.
Explanation:
The question requires definitions of environment and environmental pollution. The answer defines environment as the natural surroundings and environmental pollution as the contamination of these surroundings by harmful substances.
Q3.What is business ethics? Mention the basic elements of business ethics.
Answer:
Business ethics refers to the principles and standards that guide behavior in the world of business. It involves applying moral values and ethical considerations in business decisions and actions. Basic elements of business ethics include: 1. Integrity: Being honest and having strong moral principles. 2. Fairness: Treating all stakeholders justly. 3. Transparency: Being open and clear about business operations. 4. Accountability: Taking responsibility for actions. 5. Respect for stakeholders: Considering the interests of customers, employees, suppliers, and society.
Explanation:
The question asks for the meaning of business ethics and its basic elements. The answer defines business ethics and lists key elements that constitute ethical business conduct.
Q4.Briefly explain (a) Air Pollution, (b) Water pollution, and (c) Land pollution.
Answer:
(a) Air Pollution: It is the contamination of air by harmful gases, dust, smoke, and other pollutants. Causes include industrial emissions, vehicle exhaust, burning of fossil fuels, and deforestation. Effects include respiratory diseases, global warming, and acid rain. (b) Water Pollution: It is the contamination of water bodies such as rivers, lakes, and oceans by harmful substances like chemicals, sewage, and industrial waste. Causes include discharge of untreated waste, oil spills, and use of pesticides. Effects include harm to aquatic life, unsafe drinking water, and spread of diseases. (c) Land Pollution: It is the degradation of land due to disposal of solid waste, chemicals, and other pollutants. Causes include dumping of garbage, use of pesticides, and industrial waste disposal. Effects include soil infertility, harm to plants and animals, and health hazards to humans.
Explanation:
The question requires brief explanations of three types of pollution. The answer defines each type, lists causes, and explains their harmful effects.
Q5.What are the major areas of social responsibility of business?
Answer:
The major areas of social responsibility of business include: 1. Economic Responsibility: Producing goods and services that society needs and earning profits. 2. Legal Responsibility: Obeying laws and regulations. 3. Ethical Responsibility: Doing what is right, fair, and just beyond legal requirements. 4. Philanthropic Responsibility: Contributing to community development and welfare activities. 5. Environmental Responsibility: Protecting and preserving the environment by adopting eco-friendly practices.
Explanation:
The question asks for major areas where businesses have social responsibilities. The answer lists and explains key areas such as economic, legal, ethical, philanthropic, and environmental responsibilities.
Q6.State the meaning of Corporate Social Responsibility as per the Companies Act 2013.
Answer:
Corporate Social Responsibility (CSR) as per the Companies Act 2013 means that companies are required to spend a certain percentage of their profits on activities that promote social welfare and sustainable development. CSR activities include eradicating hunger, promoting education, ensuring environmental sustainability, and supporting healthcare and rural development. The Act mandates companies meeting certain criteria to form a CSR committee and implement CSR policies.
Explanation:
The question asks for the definition of CSR according to the Companies Act 2013. The answer explains the legal requirement for companies to engage in social welfare activities and the formation of CSR committees.
Q7.Build up arguments for and against social responsibilities.
Answer:
Arguments for social responsibilities: 1. Business has a direct impact on society and environment, so it should contribute positively. 2. Social responsibility helps build goodwill and reputation among customers and stakeholders. 3. It ensures sustainable development and long-term success of the business. 4. Ethical business practices reduce legal risks and penalties. Arguments against social responsibilities: 1. The primary objective of business is profit maximization; social responsibilities may divert resources. 2. Business managers may lack expertise in social issues. 3. Social responsibilities may increase costs and reduce competitiveness. 4. It may lead to conflicts of interest between shareholders and other stakeholders.
Explanation:
The arguments for social responsibility emphasize the role of business as a part of society and the benefits of ethical conduct, while arguments against focus on profit maximization and practical challenges. A balanced view considers both perspectives.
Q8.Discuss the forces which are responsible for increasing concern of business enterprises toward social responsibility.
Answer:
The forces responsible for increasing concern toward social responsibility include: 1. Public Awareness: Increased awareness among consumers and society about social and environmental issues. 2. Government Regulations: Laws and policies enforcing ethical business conduct and environmental protection. 3. Consumer Pressure: Demand for ethical products and responsible business practices. 4. Media Influence: Media exposes unethical practices, pressuring businesses to act responsibly. 5. Globalization: International standards and competition encourage responsible behavior. 6. Employee Expectations: Employees prefer to work for socially responsible companies. 7. Investor Pressure: Investors seek companies with sustainable and ethical practices.
Explanation:
These forces collectively push businesses to adopt social responsibility to maintain reputation, comply with laws, and meet stakeholder expectations.
All 11 Chapters in Business Studies
Business Studies · Class 11